EPOS FOR HOSPITALITY VENUES
Hospitality EPOS systems for counter, table and kitchen service
Build your hospitality setup around how customers order and how your team serves them. Combine the relevant POS, table and kitchen functions with compatible equipment and payment arrangements for your restaurant, pub, bar, café or takeaway.
Modules, equipment and integrations depend on your proposed configuration. Confirm the complete workflow rather than assuming every function is included.
START WITH THE SERVICE
Match the EPOS workflow to the way your team works
Counter sales
Select products, find customers and manage orders through the supported staff POS workflow. Confirm the payment methods and permitted order updates for your setup.
Table service
Use a configured visual table layout and table allocation alongside POS orders. Availability, capacity and reservation-duration rules depend on the enabled table setup.
Kitchen preparation
Send eligible preparation items into the kitchen workflow at supported release stages. Staff can work with item and ticket controls where kitchen display functionality is enabled.
CUSTOMER ORDERING OPTIONS
Consider QR ordering and kiosks as separate journeys
QR table ordering
Offer a configured customer table-ordering journey through an active table link. Confirm the available checkout options and how submitted orders reach staff and the kitchen.
Self-service kiosks
Consider a kiosk for the customer tasks supported by your setup. Demonstrate product selection, checkout and staff handover rather than assuming the kiosk behaves like staff POS or mobile QR ordering.
PAYMENTS AND ORDER BALANCES
Check how payment connects with the order
Confirm which payment methods are integrated and which record a payment processed elsewhere. A compatible terminal connection requires the appropriate device, connector and gateway.
Outstanding-balance and payment records can support staff review. Part-payment functionality does not by itself establish splitting a bill by guest or item.
BEHIND THE SERVICE
Bring relevant management tools into the setup
Product stock and purchasing
Maintain stocked-product records and use supported supplier purchasing and goods-receipt functions. Product inventory does not by itself establish ingredient recipes or food-cost calculations.
Customer loyalty
Configure eligible points earning and redemption where supported. Channel rules and any combination with membership benefits need to be confirmed.
Reporting
Review supported order, payment, product and other report areas using the available periods and filters. Access and cost-based information depend on permissions and configuration.
YOUR TYPE OF HOSPITALITY BUSINESS
Explore the setup around your service model
Use the relevant business page to discuss your daily work in more detail. The proposed functions and equipment still need to be confirmed for your venue.
Restaurants
Discuss the relationship between table service, staff ordering, kitchen preparation and payment.
Pubs
Explain how bar sales, any food service and your working positions need to fit together.
Bars
Start with the staff sales and payment workflow, then confirm the additional functions your bar requires.
Cafés
Consider counter sales, any table-ordering options and the product records your team needs.
Takeaways
Describe how orders are taken, prepared and handed over, then demonstrate the supported workflow.
COMPARE THE PROPOSED SETUP
Test the workflow, equipment and terms together
Follow a real service scenario
Demonstrate a typical sale and the relevant table or kitchen steps. Check what staff do when an order or payment needs attention.
Confirm the hardware
List the proposed terminals, printers, displays and payment devices. Check compatibility individually, including equipment you already own.
Identify configuration requirements
Confirm the required modules, location settings, staff access and integrations. A feature on the website is not automatically included in every setup.
Review the quotation
Obtain the software, equipment, payment and service inclusions in writing. Confirm any installation, training, support or trial terms before relying on them.
QUESTIONS BEFORE YOU CHOOSE
Hospitality EPOS questions
Which hospitality businesses is this page for?
This page covers the service requirements of restaurants, pubs, bars, cafés and takeaways. Each business needs its own proposed configuration; the hospitality label does not establish hotel property-management or room-charging functionality.
Can counter sales, tables and kitchen preparation work within the setup?
Relevant POS, table and kitchen functions are supported where configured. Confirm eligible order sources, preparation-release stages and staff controls in a demonstration of your proposed workflow.
Are QR ordering and kiosks included?
They are separate configurable customer journeys, not universal inclusions. Confirm the modules, equipment, checkout and staff handover needed for each.
Can staff split bills by customer or item?
General part-payment functionality does not establish guest-by-guest or item-by-item bill splitting. Ask to see the exact billing process you need before including it in your requirements.
Can I reuse existing equipment, and what support is included?
Existing equipment must be checked for compatibility. Installation, training, support and any trial arrangements depend on the current offer and quotation; they are not promised as standard by this page.
SEE YOUR HOSPITALITY WORKFLOW
Walk through your service with us
Tell us how customers order, how the team prepares and serves, and where payment takes place. We’ll demonstrate the relevant functions and confirm the software, equipment and connections for your venue.