The EPOS Bookings Journal
Ideas, stories and insights for your business
Fresh perspectives on hospitality, leisure and the way businesses work. Explore opinions, customer experiences, illustrative stories and practical advice.
Showing 1–20 of 56 articles · Page 1 of 4
Pub and bar EPOS buying guide
How to Choose the Best EPOS System for a Pub or Bar
Use a Saturday-night demonstration to test bar speed, food orders, tabs, payments and exceptions before choosing a system.
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Restaurant EPOS buying guide
How to Choose the Best EPOS System for a Restaurant in the UK
Test real restaurant orders, kitchen handoffs, bill settlement and busy-service exceptions with every shortlisted supplier.
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Customer loyalty explainer
What Is a Loyalty Scheme?
Understand points, rewards and membership design for hospitality and leisure, with a practical scheme worksheet.
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Payment cost guide
How Much Does a Card Machine Cost?
Compare rental, transaction and other quote costs with a clear worksheet and hypothetical worked example.
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Payment buyer guide
Card Machine Comparison for UK Venues
Compare countertop, portable and mobile terminals using your real payment journey, connectivity needs and provider quote.
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EPOS scanning explainer
How a Barcode Scanner Works in a Café or Leisure Venue
Follow a product or booking code from optical scan to software lookup, staff checks and the final action.
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Staff operations guide
How to Use a Till in a Restaurant, Café or Leisure Venue
Learn a practical service routine for opening float, orders, cash and card payments, corrections and shift handover.
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Practical guide
How to Cash Up a Till at the End of the Day
A step-by-step UK venue checklist for floats, cash, card totals, discrepancies and closing records.
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Practical guide
How to Plan a Venue Soft Opening
Plan a venue soft opening with manageable guest numbers, clear staff roles, realistic trial visits and a practical follow-up sheet.
Read article →Opinion
Opening Day Is a Conversation, Not Just a Launch
The questions visitors ask on opening day reveal where a new venue needs clearer signs, booking information and staff explanations.
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Practical guide
Planning a Trampoline Park Before Buying Equipment
Plan trampoline park bookings around arrival, preparation, activity time, parties and changeovers before choosing reception equipment.
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Customer experience
The First Climb Begins at Reception
Explore how clear booking choices, friendly reception and useful arrival instructions improve a first-time climber’s experience.
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Practical guide
Starting a Bowling Venue: Plan the Whole Visit
Plan a bowling venue around clear lane bookings, group arrivals, food delivery and a workable response to delays.
Read article →Illustrative scenario
The Hidden Timetable Behind a Family Day Out
An illustrative family day out shows why activity packages need time for walking, food, changing and finding the next meeting point.
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Practical guide
Taking Over a Pub: Plan the Operating Handover
Prepare a practical pub handover covering reservations, menus, stock, till access, supplier contacts and the first service.
Read article →Opinion
A Pub Menu Is More Than a Product List
Why a pub menu must make sense to customers, bar staff and the kitchen, from serving sizes to sold-out dishes.
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Practical guide
Plan a New Bar Around Service Points and Payments
Plan bar ordering, preparation, payment and collection positions with a practical layout trial before installing EPOS equipment.
Read article →Customer experience
The Last Thirty Seconds at the Bar
How clear bills, reachable payment terminals and a calm final handover shape the last moments of a customer’s bar visit.
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Practical guide
Starting a Takeaway: Map Orders to Collection
Plan takeaway orders from phone, counter or website through preparation to collection, including changes and sold-out items.
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Technology perspective
“Integrated” Should Mean More Than a Logo
Understand what EPOS integration should do by checking orders, sold-out items, refunds and failed updates between real systems.
Read article →Have a business idea to discuss? Get in touch with EPOS Bookings.
New to the topic? Start with our EPOS and booking software guides overview.