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Takeaway EPOS systems for counter orders and kitchen preparation

EPOS FOR TAKEAWAY COUNTERS

Takeout POS Systems

Connect staff product selection, configured payment and eligible preparation items in your takeaway workflow. Choose the software and compatible counter equipment around the orders your team handles.

This page describes staff-entered counter orders. Customer online checkout, scheduled collection and delivery management require separate confirmation.

Illustrative takeaway counter.

TAKE THE ORDER

Start with the products and order controls staff need

Select products

Staff select products from the configured catalog and use customer lookup where relevant. Demonstrate how your menu items are represented before choosing the setup.

Review the order

Use the supported order queue and eligible updates. The actions available depend on the order’s state.

Handle payment

Use the payment methods configured for the till. Confirm whether each method processes payment through an integration or records a payment completed elsewhere.

Catalog selection does not by itself establish meal deals, modifiers or substitutions. Ask to see the exact choices your staff need to enter.

Demonstration staff POS with product categories and an order area.
Staff counter-ordering demonstration. This is not a customer online takeaway checkout.

PREPARATION HANDOVER

Send eligible product items to the configured kitchen queue

Eligible ordinary product preparation items can be sent to the kitchen display at payment, where the relevant setup is enabled. Staff can review tickets, mark individual items Done and use the supported ticket controls.

Confirm which products qualify and when they appear in your proposed workflow. A preparation ticket does not by itself provide a customer collection time, notification or handover status.

Demonstration kitchen queue with preparation tickets and item controls.
Kitchen-display demonstration. Eligible products and release timing depend on configuration.

CHANGES DURING SERVICE

Check the effect of an order change before relying on it

Supported POS updates depend on the order’s eligibility. Do not assume that changing an order automatically amends a kitchen ticket already being prepared.

Establish how staff communicate changes, cancellations and customer requirements to the preparation team. An order note is not a substitute for direct confirmation of allergies or other essential requests.

THE COUNTER SETUP

Choose the till, payment and receipt equipment together

Staff till

Plan the terminal around product entry, staff reach and available counter space. Confirm the software and connection requirements for the proposed equipment.

Explore touchscreen POS terminals

Payment terminal

Integrated terminal payments require a compatible device, connector and gateway. Demonstrate how staff confirm the result and handle an uncertain or unsuccessful payment.

Explore payment terminals

Receipt printing

Confirm the required receipt output and supported printer. Printer discovery and testing depend on the relevant online connector and equipment setup.

Explore receipt printers

PRODUCT AND TRANSACTION RECORDS

Review the records behind counter service

Inventory and purchasing

Maintain product stock records and use supported supplier purchasing and goods receipt. Product inventory does not establish ingredient recipes or wastage calculations.

Explore stock management

Customer loyalty

Configure eligible points earning and redemption where supported. Confirm the qualifying purchases, customer requirements and channels before offering rewards.

Explore loyalty software

Reporting

Review supported order, payment and product information using the available periods and filters. Check the definitions and included statuses behind each result.

Explore EPOS reporting

REQUIREMENTS BEYOND THE COUNTER

Confirm online ordering and delivery as separate journeys

If customers need to order and pay online, choose a collection time or request delivery, ask to see that complete journey separately. Staff POS, activity booking, table QR ordering and kiosk screens do not establish an online takeaway service.

Include any requirements for delivery areas, fees, drivers, customer messages or third-party platforms in your demonstration request. Do not assume they are included in the counter workflow described here.

TEST YOUR TAKEAWAY WORKFLOW

Bring a typical order and its exceptions to the demonstration

Your menu choices

Show the items, combinations and variations customers request. Confirm exactly how staff can enter them.

The preparation stage

Check product eligibility, payment timing and the kitchen controls staff will use.

Changes and payment issues

Demonstrate the supported handling of order changes and unsuccessful payments. Confirm cancellation, refund and kitchen-amendment behaviour separately.

Equipment and terms

Confirm the hardware, modules and connections in the quotation. Obtain any installation, training, support or trial terms before relying on them.

Compare plans for your business

Review the included features and confirm any hardware or additional services required for your setup. Trials last one calendar month and require verification and approval. Review the Direct Debit setup and billing dates during registration.

Compare plans

Compare the full plan features

Every price is per location. Choose monthly or yearly billing, then select the plan that fits your operation.

Billing period

Swipe or scroll the comparison sideways to view every plan.

Included modules and per-location prices
Included plan modulesBasic£49.99per location / monthBilled monthlyStandard£79.99per location / monthBilled monthlyPremium£99.99per location / monthBilled monthlyScale£199per location / monthBilled monthly
Plan allowances
Locations included1 location1 location1 location1 location
Staff users36UnlimitedUnlimited
Activity calendars (where configured)36UnlimitedUnlimited
Current plan modules
Inventory Management✓✓✓✓
EPOS Software✓✓✓✓
Kitchen Printer automation✓✓✓✓
Table Management✓✓✓✓
Online Orders and Integrations—✓✓✓
QR Code Table orders—✓✓✓
KDS (Kitchen Display System)——✓✓
Self-serve Kiosk Module——✓✓
Core workflows and setup
Suppliers and purchase orders✓✓✓✓
Session capacity and availability✓✓✓✓
Party and group bookings✓✓✓✓
Booking-based admissions✓✓✓✓
Venue check-in by reference or QR✓✓✓✓
Appointment requirements (discussed for the setup)✓✓✓✓
POS open orders and balances✓✓✓✓
Products and menu management✓✓✓✓
Online table reservations (where configured)✓✓✓✓
Staff roles and configuration✓✓✓✓
Booking communications✓✓✓✓
Operations and growth
Operational reporting and dashboard✓✓✓✓
Multiple-location configuration (locations priced separately)——✓✓
Customer accounts and visit history✓✓✓✓
Membership management (billing setup required for paid plans)——✓✓
Loyalty points and rewards——✓✓
Customer email campaigns (configured consent required)———✓
inventory counts and low-stock alerts———✓
Order announcements (configured)———✓
equipment rental (where applicable)———✓
Choose your plan

Each additional location is priced separately; ask about a possible multi-location discount. Plan eligibility still depends on the relevant configured workflow and the offered setup. Appointment requirements are discussed rather than a promise of dedicated appointment booking. Confirm the customer-facing reservation journey, equipment, printer connection, paid membership billing, payment processing, support and contract terms in a written quote. Trials require verification and approval.

QUESTIONS BEFORE YOU CHOOSE

Takeaway EPOS questions

Can staff enter takeaway orders at the counter?

Staff catalog selection, customer lookup and order-queue handling are supported. Confirm the product setup and eligible order updates required for your service.

Can orders appear on a kitchen display?

Eligible ordinary product preparation items can be sent at payment where the kitchen display setup is enabled. Confirm the products, release stage and staff controls in your demonstration.

Does the system include customer online ordering or delivery management?

Those journeys are not established by the counter workflow described here. Ask to see online checkout, collection and delivery requirements separately before relying on them.

Can staff enter meal deals, modifiers and substitutions?

Those specific functions are not established by the catalog evidence supplied for this page. Demonstrate the exact menu choices you need.

Do order changes automatically update the kitchen ticket?

Automatic kitchen-ticket amendment is not promised. Confirm which POS changes are supported and how staff communicate changes to preparation already underway.

SEE YOUR COUNTER-TO-KITCHEN WORKFLOW

Walk through a takeaway order with us

Tell us how staff take orders, collect payment and pass eligible items to preparation. We’ll demonstrate the supported workflow and confirm the equipment, modules and any additional requirements for your takeaway.