CUSTOMER TABLE ORDERING
QR Code Table Ordering Software
Give customers a browser-based way to browse products, choose quantities and submit an order linked to their table. Configure online payment or allow orders without immediate payment to match the service options enabled for your venue.
QR ordering requires an active table link and an enabled setup. Customers provide an email address at checkout; payment options depend on configuration.
FROM TABLE TO ORDER
A straightforward way to order from the table
Customers open the ordering page through an active table QR code. The page identifies the location and table, connecting the order to the right place.
Open the table’s ordering page
Scan the table QR code to open the browser-based ordering page. QR ordering must be enabled, and the table link must be active.
Browse products
Explore product categories and the products available through the location’s ordering setup, with prices shown before checkout.
Build the basket
Add products, adjust quantities and review the selection. Customers can also include an order note.
Continue to checkout
Enter an email address, then use the checkout option available for that venue. Online payment and ordering without immediate payment depend on configuration.
CHECKOUT OPTIONS
Choose the checkout setup for your service
The customer enters an email address before continuing. The available action depends on how table ordering and payments are configured for your venue.
Pay online
Where configured, customers can continue to Worldpay’s online checkout. Completion of a paid order depends on the payment result; selecting Pay is not itself confirmation of successful payment.
Place an order without immediate payment
Where this option is enabled, customers can submit an order without paying online at that point. Your team needs a clear process for collecting the balance.
Confirm the checkout options and payment arrangements you need during your demonstration. Ordering without immediate payment is not enabled for every setup.
AFTER SUBMISSION
Bring table orders into your service workflow
A submitted QR order creates a new table-linked sale. Staff with the relevant permissions can access orders through the POS workflow.
Staff order handling
Establish who reviews incoming orders and how your team handles service and outstanding payments. QR ordering does not automatically combine a new submission with an existing table bill.
Kitchen display options
At locations with kitchen display functionality enabled, eligible preparation items can be routed to the kitchen display. Routing depends on the location and product setup.
FIT IT TO YOUR VENUE
Explore QR ordering alongside your wider setup
Table ordering is one part of the service journey. Explore the relevant venue and software pages to see how it could fit your operation.
Restaurants
Consider customer table ordering alongside your restaurant’s POS, table service and kitchen requirements.
Restaurant EPOS systemsCafés
Explore table ordering alongside counter sales and the service options you want to offer.
Café EPOS systemsTable management
Explore floor plans, table allocation and staff table controls separately from the customer ordering journey.
Table management softwareQUESTIONS BEFORE YOU CHOOSE
QR code table ordering questions
How does QR code table ordering work?
Customers scan an active table QR code to open the ordering page in their browser. They browse products, choose quantities and continue to checkout, where an email address is required. Available payment and order-submission options depend on the venue’s configuration.
Do customers need to download an app?
The QR ordering journey described here runs in a browser, without a separate app download. Customers are asked for an email address at checkout.
Can customers order without paying online?
Yes, when ordering without immediate payment is enabled for the venue. Otherwise, customers use the configured online payment option. Confirm how your team will collect any outstanding balance before offering this service.
Does another order join the customer’s existing bill?
Each submitted QR order creates a new table-linked sale. Automatic merging with an existing table order or bill is not part of the workflow described here.
Can QR orders appear on a kitchen display?
Eligible preparation items can be routed to a kitchen display at locations where that functionality is enabled. The relevant location and product configuration must be in place.
Can customers add special requests?
Customers can include an order note. A note does not guarantee that a request can be fulfilled and should not replace direct confirmation with staff about allergies or other essential requirements.
SEE THE COMPLETE JOURNEY
See how QR table ordering could work at your venue
Walk through product selection, checkout and staff order handling with us. We’ll confirm the table setup, payment options and kitchen connections relevant to your service.