WAIVERS AND ATTENDEE READINESS
Digital Waiver Management
Configure waiver requirements for activities, record signatures and review attendee waiver status. Connect those requirements with the booking journey and check-in rules your staff use at arrival.
Waiver requirements, attendee coverage and staff actions depend on configuration. Confirm the signing journey available for your setup.
CONFIGURE THE REQUIREMENT
Connect the relevant waiver to the activity
Waiver content
Configure formatted waiver content and the available validity rules. Confirm how those rules apply to the activities and visits you offer.
Activity requirements
Set a waiver requirement for the relevant activity or category and select the template to use.
Customer details
Required-waiver activities cannot use guest checkout. The booking journey needs the customer and attendee information required by the waiver setup.
SIGNATURES AND ATTENDEE COVERAGE
Record who signed and which attendees are covered
The waiver record captures signer identity information and a signature. One signer can cover configured attendees, with individual waiver status recorded for those attendees.
Confirm how attendees are associated with the signer and which signing steps are available in your setup. Recording signer details does not by itself establish identity verification or authority to sign for another person.
STAFF WAIVER HANDLING
Give authorized staff a way to review waiver records
Search the register
Use the searchable staff waiver register to find the relevant records.
Review attendee status
Check individual waiver status as part of assessing booking readiness.
Record authorized manual actions
Manual waiver recording is permission-controlled and auditable. It should follow your venue’s authorized process rather than being treated as an unrestricted override.
BEFORE ADMISSION
Apply required-waiver checks at arrival
When a required waiver is missing, check-in is blocked under the configured rules. Staff booking lookup and booking QR check-in take waiver readiness into account alongside the other booking requirements.
Give your team a clear process for resolving missing waiver information before proceeding. A manual recording function does not mean staff can disregard the requirement.
CONFIRM YOUR SIGNING PROCESS
Plan how customers complete the waiver
Before choosing your setup, walk through where signing takes place, which attendees are covered and how staff handle an incomplete record. Also confirm how validity rules apply to later visits and changes to waiver content.
The software records and manages waiver information. Whether particular wording or a signature meets your venue’s legal requirements is a separate question.
QUESTIONS BEFORE YOU CHOOSE
Digital waiver management questions
Can I configure waiver content for an activity?
Yes. Formatted waiver content and validity rules are supported. A required waiver can be associated with the relevant activity or category using a selected template.
Can one signer cover several attendees?
One signer can cover configured attendees, with individual waiver status recorded. Confirm the attendee relationships and signing requirements for your setup; recording coverage does not establish verified authority to sign for someone else.
Can customers use guest checkout when a waiver is required?
No. Guest checkout cannot be combined with a required waiver. The applicable booking journey must collect the information needed for the waiver setup.
What happens if a required waiver is missing at check-in?
Check-in is blocked under the configured waiver rules. Staff should follow the supported process for resolving the missing requirement before proceeding.
Can staff find and manually record waiver information?
A searchable staff register is supported. Manual recording is permission-controlled and auditable, and should follow your venue’s authorized procedures.
Can customers sign before arrival, and can a waiver cover later visits?
Confirm the available signing entry points and validity behaviour during your demonstration. Do not assume every setup supports pre-arrival signing, reuse across visits or automatic renewal reminders.
SEE THE COMPLETE WAIVER WORKFLOW
Walk through signing, staff review and check-in
Tell us which activities require waivers and who needs to be covered. We’ll demonstrate the available signing journey, attendee records and staff controls, then confirm the configuration for your venue.