Start with software configured around your operation
POS Software Setup
Get your EPOS Bookings software set up around the agreed way your business operates, without a software setup charge for the agreed setup scope.
Rather than beginning with an empty system, we can work through the information needed for your customer and staff journeys, including products, prices, staff roles, table layouts, activity timetables, capacity and waiver requirements where relevant. The goal is a prepared software setup that can be tested against the everyday tasks your team needs to perform.
Define what needs setting up before configuration starts
Software setup begins with the information that shapes your operation. For hospitality, that may include products, prices, staff roles and table layouts. For an activity venue, it may include timetables, session capacity and waiver requirements.
The agreed setup scope establishes which of these elements need configuring. This gives the project a clear starting point and lets the initial system reflect your real products, services and customer journeys.
In everyday use
See how setup differs between a café and soft play center
A café might begin with its drinks, food products, relevant menu options, prices and staff roles. If it offers table service, the initial setup may also include its agreed table layout.
A soft play center has a different starting point. Its setup may focus on activity timetables, session durations, bookable capacity and required waiver processes alongside café or retail products.
Both use EPOS Bookings, but the initial configuration follows what customers actually do at each venue rather than applying the same template to both businesses.
Test complete customer journeys before handover
Configuration should be tested through realistic tasks. For EPOS, that can mean processing a sale, making an amendment and working through the configured refund journey. For bookings, it can mean making a reservation and following it through to customer arrival.
Testing these journeys helps identify where product information, staff roles or booking rules need attention before the setup becomes part of normal daily work.
The most useful tests resemble the situations your team regularly encounters rather than simply checking whether individual screens open.
Give named staff clear responsibility at handover
A successful handover needs people within the business who understand the agreed setup and can take responsibility for the information their operation controls.
Named staff can be identified for relevant areas such as products, prices, booking timetables or venue processes. This creates a clear point of ownership when information later changes and helps avoid uncertainty about who should maintain key operational details.
The handover can then focus on the configured journeys those staff will use and manage.
In everyday use
Know what the free software setup covers
The free software setup offer applies to the software configuration agreed within the setup scope. It is intended to prepare the relevant EPOS Bookings functions around the requirements established for your business.
Other project requirements can involve separate work or costs. Data migration from another system, physical hardware, custom development and third-party services are not automatically included simply because the software setup is free.
Where additional requirements are identified, they can be discussed separately so you know what belongs to the agreed software setup and what requires another scope.
- Products and prices where relevant
- Staff roles within the agreed setup
- Restaurant table layouts where required
- Activity timetables and bookable capacity
- Waiver requirements for relevant venues
- Real customer-journey testing
- Named staff responsibility at handover
Your questions answered
Frequently asked questions
What does free software setup mean?
It means the EPOS Bookings software configuration agreed within your setup scope can be completed without a software setup charge.
Can you set up our products and prices?
Products and prices can form part of the agreed software setup where they are relevant to your EPOS configuration.
Is data migration from our old system included?
Data migration is not automatically included in the free software setup. The source data and migration requirements need to be reviewed and scoped separately.
Does free software setup include hardware?
No. Physical EPOS, kiosk, kitchen, payment or other equipment is separate from the software setup and should be considered according to your required system.
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EPOS Bookings · UK-wide
Start with software prepared around your business
Tell us about your products, prices, staff roles, tables, activities, capacity or waiver requirements. We can agree the initial software setup scope, configure the relevant workflows and test practical customer journeys before handover.